Do you offer collection?
Yes! You can collect most products from our Coventry warehouse. Please see individual product listings for eligibility.
Once your order is ready to collect, you will receive an email. Simply pop over to the warehouse with your order reference to show to one of our team members.
We are open Mond...
How can I track my delivery?
We will provide you with a tracking link via email upon your order being fulfilled.
Along with being able to find your tracking in this email, you can also find it by:
Checking My Orders when logged into your Yes Bebe account
Clicking the big blue button in your original order confirmation emai...
How long is the processing time before dispatch?
We aim to process UK orders within 2 working days, and Worldwide orders within 2-4 working days, unless stated otherwise.
If you require your order to urgently be delivered to a UK Mainland address, our Priority Delivery service includes expedited processing. This is available for most products....
How will I know if there are any delays?
We have a dedicated spot on our website where you can find information regarding any possible dispatch and delivery delays.
This includes Bank Holidays, warehouse closures, courier delays and more.
Click here for our latest Dispatch & Delivery Updates.
What are your UK shipping options and charges?
Standard Delivery: Standard processing time, then 2-5 working days delivery.
Free for UK Mainland orders over £40
£3.50 for UK Mainland orders under £40
£3.50 for Channel Island orders
Courier Upgrade: Standard processing time, then next working day delivery, UK Mainland only.
£2.40 for UK Main...
What couriers do you use?
We primarily work with Royal Mail and DPD for the delivery of orders.
For Standard Delivery, we use Royal Mail Tracked 48*.
For Courier Upgrade and Priority Delivery, we use DPD.
*For large products and purchases, we may be required to use DPD for the delivery of your order.