Have you received my return and when will I be refunded?
Although we don't send you a confirmation email upon the receipt of your return, you will receive a confirmation email while your return is being processed and refunded.
Please allow up to 14 days after we have received your return for the refund to be processed.
How can I leave a product review?
We're so grateful that you would like to like your time to share a product review, we appreciate all feedback.
Simply click 'Write a Review' on the product listing, rate it out of 5 stars, and let us know what you and the recipient think!
If you're having any problems with an item you received,...
How can I make a return?
We hope that what you purchase from Yes Bebe is always what you’ve wished for, but just in case you change your mind, you don't love it or something isn't quite right, you have up to 14 days to let us know you'd like to return an item once it has been delivered. You can do this by:
Sending us an...
I have a problem with something I received.
In the unfortunate event that you receive a incorrect or damaged goods, or your purchase develops a fault, Yes Bebe will endeavour to work with you to come to a resolution.
Incorrect or Missing Goods
If you are missing an item, or have received something that is incorrect, please email customer@...
My wooden toy has strange marks, is this normal?
Yes! Markings on wood are completely normal, and 99.99% of the time, they do not result in a fault.
These markings can vary from a very subtle grain, to dark mineral marks and knots.
Most toy manufacturers embrace these unique markings, and will only discard a piece of material if it will cause...